CONTACT ZTE SECURITY
Let's Connect.
Have questions about device management, security, or deployment? Connect with the ZTE Security team.
Direct Communication
Enterprise Sales & Support
support@ztesolutions.com
Sales Hotline
+91 8143554355
Technical Support
+91 9136136794
Switching From Another MDM Provider?
Our team moves your entire device fleet over for you, device profiles, apps, and policies included, with no downtime and no re-enrolling devices by hand.
COMMON QUESTIONS
Frequently Asked Questions
Find immediate answers to questions concerning deployment timelines, device security, and kiosk controls.
With Android Zero-Touch enrollment and Samsung Knox Mobile Enrollment (KME), physical IT configuration
is eliminated. Once your hardware serial numbers are uploaded to your reseller portal, devices
automatically download your ZTE Security policy, install enterprise applications, and lock down the moment
an unboxed device connects to Wi-Fi.
Yes, absolutely. Single-app mode locks the device directly into your designated POS, self-ordering, or
digital signage app with an active watchdog that automatically relaunches the app if it closes.
Multi-app mode replaces the default launcher with a custom corporate desktop displaying only the
specific apps approved by your IT team.
Administrators can trigger an instant remote lock command displaying custom contact information, or
issue a cryptographic remote wipe that securely deletes corporate data and factory resets the
hardware. Furthermore, Factory Reset Protection (FRP) ensures unauthorized parties cannot reset and
reuse the hardware.
On BYOD (Bring Your Own Device) and COPE setups, ZTE Security utilizes Android Enterprise Work Profiles.
This cryptographically isolates company data, accounts, and applications into an encrypted partition.
Administrators only retain management over the work profile and cannot inspect personal photos,
personal apps, or personal web history.